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FREQUENTLY ASKED QUESTIONS

1).HOW DO I PURCHASE A PRODUCT ON KIDDYPARTIES?

Browse through our products and select the product you would like to purchase. Click on the 'ADD TO CART' button beside the item.Review the items in your cart by clicking the ' VIEW CART' link. Click on 'CHECKOUT' to proceed with your order.Enter your shipping details. Enter your payment details. Review your order and make the payment. Feel free to contact us on creatives.ahd@gmail.com or 9265230849 in case you need any assistance.

2).HOW DO I KNOW YOU HAVE GOT MY ORDER?

As soon as you place an order with us, you will receive a confirmation email on the email address you entered on your order with an order number. If for some reason, you did not receive an email, please check your spam folder and move creatives.ahd@gmail.com to your safe sender list.

3).HOW DO I CHANGE A PRODUCT IN MY ORDER?

If you need to change an item in your order, please contact us immediately. If your order has not been processed yet we will make the change.However, if it has already been processed then we will not be able to make any changes, especially since most of our products are personalized.

4).WHAT IS THE DELIVERY TIME FOR A CUSTOMISED ORDER?

We usually dispatch your order within 6-7 working days of placing the order. Once the product is dispatched from the warehouse,delivery time may vary based on your location. Generally, the transit time for metros is 5-6 working days while other destinations could take up to 6-7 working days. If you require an urgent delivery, express delivery charges will be applicable as per actuals. Please contact us on creatives.ahd@gmail.com and let us know if you would like to opt for express delivery before making the payment online.

5).CAN YOU CUSTOMISE THE PRODUCT AS PER MY THEME?

Yes, we can. If it is a Bulk order,we can customise any product from the website as per your theme.

6).DO YOU PROVIDE GIFT WRAPPING SERVICES?

Yes,We wrap the product in our customise wrapping papper but, we cannot guarantee tear in transit.

7).IS THERE A DIFFERENT RATE FOR BULK ORDER?

Yes Bulk order are at charged at disscounted rate(MOQ 20PCS).You can Whatsapp us for the same.

8).WHAT IS THE PROCESSING TIME OF A BULK ORDER?

Around 10/15 Days.

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